Enterprise taxonomy, UX, UX research, and data analysis projects.
My work sits at the intersection of user experience, taxonomy, and data. With a background in enterprise UX and a master’s in library science, I specialize in designing clarity into complex systems — whether through interaction design, metadata modeling, content ecosystems, or data driven workflows. These case studies represent selected work across UX, taxonomy, and emerging data analysis projects.
Much of my experience has taken place in enterprise and internal environments, where the systems are complex and the constraints are real. Some examples have been anonymized or adapted to protect client and organizational confidentiality.
The focus here is not on visual polish alone, but on the thinking behind the work — how problems were framed, how decisions were made, and how structure supported usability over time.
Across these projects, the consistent through line is the user. Whether shaping taxonomies, conducting research, designing workflows, or evaluating systems, my work centers on how people understand information, make decisions, and navigate complexity. The projects below reflect recurring themes in my practice: clarifying ambiguity, aligning stakeholders, designing for information-heavy environments, and building systems that are sustainable beyond initial launch.

Designing Taxonomy for Scale: 10,000+ Assets, Automated Tagging
Taxonomy Design • Metadata Strategy • Content Operations • Information Architecture • AEM
Built and scaled a unified taxonomy across 10,000+ assets, transforming a slow manual tagging process into an automated system that reduced processing time from weeks to minutes.

Joining Late, Delivering Early
UX Design · Prototyping · Usability Testing · Axure
Provider satisfaction improved 22%. Getting there required joining a high-visibility project mid-stream, building a fully interactive prototype under a compressed timeline, and supporting end-to-end usability research without missing a beat.

When the Research Plan Breaking Early
Usability Testing · Moderated Research · Thematic Analysis · Research Ops
Brought in as a research specialist for an early mobile prototype, I designed and led end-to-end usability testing, moderated ten sessions, and delivered findings used to inform product decisions. When a critical process failure threatened the analysis, I independently recovered the study without compromising rigor.

Structure for the Long Game
Information Architecture · Taxonomy Design · Metadata Strategy · Data Governance · Excel
Job searching is not flat — it’s relational. I designed a governed, taxonomy-driven Career CRM in Excel that applies enterprise information architecture principles to my own job search: controlled vocabularies, scope notes, entity modeling, and lightweight relational logic across four interconnected data structures.

From Complaint to Cross-Functional Clarity
Workflow Analysis · Data Governance · UX Design · Communication Design
When a single data scientist’s frustration reached senior leadership, I was brought in to map an undocumented workflow, identify friction points, and create the alignment artifact that gave engineering, data science, and leadership a shared understanding for the first time.