About Me: I Design Structure for Complex Systems

Hello, I’m Darenna Rainsdon

I’ve spent my career working in large, regulated, information-dense environments — the kinds of places where clarity isn’t optional. When information is hard to find or poorly structured, people feel it immediately.

Over the years, I’ve designed user experiences, built and governed taxonomies, collaborated with librarians and subject-matter experts, and partnered closely with product, engineering, and content teams. The titles have shifted. The throughline hasn’t.

I care about structure.

I’m fascinated by how people look for information, how systems organize it, and how small design decisions quietly shape what people are able to find — or miss — over time. Good structure reduces friction. It builds confidence. It helps people trust what they’re using.

Working in complex systems has taught me that if people can’t find what they need, the system hasn’t done its job.

I’m a librarian by both nature and training, with a master’s degree in Information Resources and Library Science from the University of Arizona. I genuinely enjoy organizing things — not just physically, but conceptually. Information architecture, taxonomy, and metadata models are creative tools to me.

While my background includes traditional UX design, my work has increasingly focused on information architecture, taxonomy, and content systems. That hybrid perspective allows me to connect disciplines that don’t always speak the same language — UX, content strategy, data, and library science — and design systems that hold up long after launch.

I’m especially drawn to work that supports sensemaking: helping people find, understand, and trust the information they rely on.

How I Work

My approach is research-driven, pragmatic, and collaborative.

I focus on:

Understanding user mental models and real-world constraints

  • Clarifying ambiguity and untangling overlapping requirements
  • Designing systems that scale and adapt
  • Making complex information feel manageable

I’m comfortable in spaces where there isn’t a single “right” answer — where the work requires negotiation, iteration, and thoughtful tradeoffs between user needs, business goals, and technical realities.

Outside of work, I enjoy traveling, hiking, getting lost in a good book, and rescuing Boston terriers. If you got this far, you should know in 4th grade I memorized the counties of Idaho where I grew up; I can still recite them on command. And I’m a proud user of the em dash as a former book typesetter. Less so the en dash.

I bring the same curiosity and attention to detail into my professional work — whether I’m structuring a taxonomy or solving a messy information problem.